Support
Contact PLC Exchange
Product inquiries, order support, warranty questions, returns, and sales assistance. For machine-down emergencies, call us directly for the fastest response.
Call 980-202-0882How to Reach Us
Best for order support, return requests, warranty questions, documentation requests, and general business inquiries.
We respond to all emails within 24 hours on business days.
Phone
Recommended for urgent requests, active orders, immediate product questions, and time-critical support needs.
Monday – Saturday: 9:00 AM – 5:00 PM EST
Sunday: Closed
Live Chat
Ideal for quick questions on availability, shipping, compatibility, and general customer support.
Monday – Saturday: 7:45 AM – 9:00 PM EST
Sunday: Closed
Request a Quote
Need pricing on specific part numbers? Submit a quote request — no obligation, no commitment. Include quantities and any deadline for the fastest response.
Quotes returned within 24 hours.
Sell Your Equipment
Have surplus or excess Allen-Bradley or Siemens automation equipment? We purchase surplus inventory. Submit details and we'll make an offer.
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Customer feedback helps strengthen our reputation and helps future buyers feel confident purchasing from PLC Exchange.
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6816 April Lane
Charlotte, NC 28215
United States
[email protected]
980-202-0882
PLC Exchange is based in Charlotte, North Carolina and serves industrial automation customers across the United States.
What Can We Help With?
Call 980-202-0882 directly. We stock most items and offer UPS Next Day Air for orders placed before 4:00 PM ET.
Email us with your order number. Tracking info is sent automatically once shipped. You can also check My Account → Orders.
Email us with your order number and issue description. See our Return Policy and Warranty Policy for full details.
Need something else?
PLC Exchange[email protected]
980-202-0882
Charlotte, NC — Response within 24 hours